YOUNGSTOWN, Ohio – Melissa Ames, president of the Better Business Bureau of the Mahoning Valley, discusses the organization’s efforts to promote trust in the marketplace through business accreditation, consumer education and complaint resolution.
Ames outlines the BBB’s role in helping both consumers and businesses vet potential partners, emphasizes the value of a transparent digital presence and highlights a new workforce development initiative, a partnership with Grow with Google to provide IT training for employees of accredited businesses.
Read more in Denise Dick’s story HERE.