By STACIA ERDOS
Regional Development Executive, Coleman Health Services
In November, the staff of Coleman Health Services in Warren, unpacked boxes at the new Trumbull County Behavioral Health Crisis Center on Pine Avenue. Along with counseling services, the nonprofit is moving toward providing 24/7 crisis care at the 17,080-square-foot facility.
In the same building is housed Sister Jean’s Lighthouse, run by the Urban League. It offers transitional housing for women and children experiencing homelessness with the eight apartment units already full.
The center, under the direction of Coleman Chief Officer Dr. Yvette Clemons, in partnership with the Trumbull County Mental Health and Recovery Board, is expected to serve more than 3,000 individuals annually in the Mahoning Valley. It combines a crisis center with drop-off access for first responders –alleviating some of the pressure on emergency rooms and jails. Coleman also runs its Mobile Response and Stabilization Services (MRSS) from the Pine Avenue center, subcontracted by Alta, to respond to youth in crisis at their desired location. The facility has opportunities for on-demand walk-in crisis assessments, community outreach crisis assessments and MRSS services. Outpatient counseling services, pharmaceutical services, case managers and a jail liaison have all moved here under one roof. The location continues to be committed to helping clients navigate the system and obtain their needs through a behavioral Health Navigator role and a case manager to support the reentry population, both positions supported by the Trumbull County Mental Health and Recovery Board.
Coleman also has two residential housing programs in Warren that support clients through independent living environments.
“Coleman treats the whole person also providing employment services and resources for affordable housing,” says Dr. Clemons. “These services are becoming more important as more clients are experiencing being unhoused.”
Coleman is proud of its interdisciplinary approach. Both the Warren and Youngstown sites have an embedded pharmacy run by Genoa – aiding clients in a one-stop shopping approach. The clients can obtain their medications before they leave the facility.
Coleman also continues to provide services to 1,500 clients a year at its Belmont Avenue location in Youngstown. A major challenge at both locations is hiring enough staff, with a shortage of mental health workers statewide.
Coleman remains committed to “Unmuting the Uncomfortable” on Equity, Mental Health Awareness and Suicide Prevention. In the Spring of 2025, more than 300 community members attended Coleman’s fourth annual community symposium and discussion with NBC News correspondent Yamiche Alcindor as the keynote. Unmute the Uncomfortable will return for a fifth year on May 7 with The Human Algorithm – Connection in Crisis, looking at AI, social media and the increasing use of ChatGPT for therapy. The keynote will be former WNBA player Imani McGee-Stafford, who will share her mental health journey.
Coleman was founded in 1978 in Portage County and employs 60 people in the Mahoning Valley. The nonprofit has 840 employees, serving 41,000 clients in more than 50 Ohio counties under the direction of CEO Hattie Tracy.
Pictured at top: Coleman Health Services Chief Officer Dr. Yvette Clemons.
