The Business Journal asked readers to nominate people who have made a significant positive impact on their workplace and in the community. Here is one of the Impact Makers:
Cailyn Chrystal
Director of Operations, 898 Marketing, Canfield
Cailyn Chrystal is integral to driving the success of 898 Marketing, both internally and in the community.
As the director of operations, she has been instrumental in shaping its culture and fostering growth. From being the first team member to join 898 in 2015, to evolving into a trusted leader, her contributions have been transformative.
Cailyn fosters a culture of collaboration, empathy and inclusivity. Her priority is the well-being and morale of every employee. New team members often credit her with making them feel welcome and integrated, even in a rapidly growing organization.
Beyond the office, her leadership extends to the community, where she has championed initiatives such as the United Way’s Women United and the Boardman Mentorship Program. By leading with compassion and ensuring everyone feels valued, Cailyn sets the tone for a workplace and community environment built on trust and shared purpose.
Cailyn has been instrumental in overcoming the challenges of scaling 898 Marketing while preserving its core values. She has managed the company’s growth by implementing processes that maintain its cultural integrity and mission-driven focus. Her work with the internship program exemplifies her ability to identify and nurture talent, creating a pipeline for young professionals to thrive within the organization by becoming full-time team members.
Cailyn has also addressed community needs by connecting 898 Marketing to impactful initiatives, ensuring the company is a consistent force for good in the region. Whether solving operational hurdles or championing community projects, Cailyn has turned many challenges into opportunities.
She leads with a rare combination of compassion and resolve, inspiring others to give their best. Her ability to balance operational excellence with community engagement demonstrates a deep sense of purpose and responsibility. Cailyn is also deeply adaptable, embracing uncomfortable situations and growing into her leadership role with confidence. Her natural inclination to uplift others – whether through mentorship, advocacy or simple acts of kindness – cements her as a leader who makes a lasting impact on everyone she encounters.
Nominated by Jeff Ryznar.