YOUNGSTOWN, Ohio – Jennifer Pintar, provost and vice president for academic affairs at Youngstown State University, emphasized the importance of trust, competence and showing you care as core leadership traits during The Business Journal’s Next Generation Leadership Forum.
In this excerpt from her presentation, she focuses on the value of authentic communication, particularly listening, as a foundational skill for building trust.
Pintar discussed mindful listening practices, including staying present, resisting the urge to interrupt and using silence to allow others to share openly. She also advised framing conversations with a positive tone to foster engagement and connection.