HERMITAGE, Pa. – McDonald’s owner-operator Jana Banhagel is putting down roots in the Shenango Valley by investing in the community she now calls home.

Banhagel, who joined the Northeast Ohio business unit in July 2025, recently hosted her first community event as a local owner-operator at West Hill Elementary School in Sharon. She brought along Grimace, fresh apple slices and coupon booklets to celebrate students.

While the visit generated excitement at the school, Banhagel said it also marked the beginning of her commitment to the region.

“I had several opportunities on the table when I decided to become an owner-operator, but this area immediately stood out to me,” she said. “There’s something incredibly charming and welcoming about this community, and I felt drawn to it right away.”

Banhagel has 16 years of experience with the company, including 15 years as a director of operations overseeing 25 restaurants in the Columbus area. She now owns and operates two restaurants in Hermitage and Sharon and is six months into her role as a local small business owner.

Community involvement is central to that role, she said.

“As an owner-operator, you’re part of people’s everyday lives,” Banhagel said. “You’re where families stop after a tee ball game. You host birthday celebrations. You see children light up over small moments. You may be the first, and sometimes only, person someone speaks to in a day.”

Her partnership with West Hill Elementary will include support for the school’s reading incentive program, recognizing student progress. She also plans to continue working with BizTown, helping students practice interview skills and prepare for future professional opportunities.

“Helping students build confidence through interview preparation and recognizing their academic achievements is so rewarding,” she said.

Banhagel said she also looks forward to participating in teacher appreciation initiatives and the Hermitage Holiday Light Parade in November.

As a new owner-operator in northeastern Ohio and western Pennsylvania, she said her focus is on building relationships, serving customers and making a positive impact.

“This is home now, and I want our restaurants to reflect the pride, care and connection that make this area so special,” she said.

Pictured at top: Jana Banhagel and Grimace.