YOUNGSTOWN, Ohio – Ohio Attorney General Dave Yost is suing a local retailer that specializes in luxury home decor after hundreds of customers reported paying for furnishings they didn’t receive.
Yost filed the lawsuit against Burke Decor and the company’s owner, Erin Burke, in Mahoning County Common Pleas Court, a Wednesday news release from the attorney general’s office states.
More than 350 complaints were reported, with estimated losses exceeding $380,000, the release states.
“Consumers paid for high-end furnishings but ended up with only frustration,” Yost said. “My office gave this company the opportunity to make this right, but empty promises don’t fill homes.”
Burke Decor has locations in Boardman and Los Angeles. The company also sells home furnishings through its website, BurkeDecor.com.
The attorney general’s office launched an investigation into the business last year after receiving a number of consumer complaints regarding nondelivery, slow delivery and difficulties with obtaining refunds, the release states.
According to Yost’s office, Burke Decor initially cooperated in resolving consumer disputes, but 256 complaints remain unresolved. The lawsuit seeks restitution for affected consumers, injunctive relief to prevent further deceptive practices and civil penalties, the release states.