Alorica Call Center Seeking 400 New Employees

NILES, Ohio – Alorica Inc., the California company that in March acquired West Corp.’s call center here as part of a $275 million transaction, is looking for 400 workers to staff its office at 5185 Youngstown Warren Road.

The company held an open house and job fair the week of June 29.

“The hiring continues this and following weeks until all positions are filled,” said a company spokesman in an advisory emailed Thursday to The Business Journal.

Alorica provides customer management outsourcing solutions. The 400 positions here will “support a Fortune 100 communications client,” according to the company.

Said Mike Sifro, Niles site director, “Alorica is dedicated to enhancing the economic and business community in Niles by offering leadership training, mentoring and career development to its employees.”

Alorica employs 48,000 at 73 call centers and offices across the United States.

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