Big Name Clients Help Small Warren Company Grow

WARREN, Ohio – Josh Auden received his first taste of business as a 10th-grader at Jackson Milton High School. The teenager loved to tinker with all sorts of technology, and before long he was earning extra money by repairing home computers and developing websites.

Now, he has leased space in downtown Warren and has a company of his own – INFI LLC — that boasts Dollar General, Target, Family Dollar and Wal-Mart on his expanding list of customers.

“Our bread and butter, our business, is field services,” Auden says. That means when a network or computer program goes awry, these clients call on INFI to resolve the issues. “We have a branch in Chicago, and we’re also opening a branch in Seattle,” he says. “We’re almost like a tow-truck service for the technology world.”

The company also performs new full network builds, including phone repair and alarm systems, Auden says. The company has plans to become a Dish Network provider within a month, he says.

On Monday, representatives of the Youngstown Warren Regional Chamber joined Auden and his employees for a ribbon cutting to inaugurate the new offices.

INFI employs 20 across its several sites and expects to hire eight more as the local footprint expands, Auden says.

“We’ve added four in the last month, and we’ll be expanding out still,” he says. “We’re always looking for new people.”

The Warren branch provides service to Ohio, Pennsylvania, New York and West Virginia, he said. The Chicago office serves the Midwest – mostly Illinois, Indiana and Iowa.

Seattle is the next targeted location, and the company hopes to have another operation in Lexington, Ky.

INFI has occupied the building at 157 W. Market Street on Courthouse Square about six months, Auden says. The downtown perfectly suits the needs of the company, he noted. “Hopefully, this will be our home store where we can franchise out to different locations across the United States,” he said.

Tony Iannucci, executive director of Warren Regional and Planning Corp., says that the downtown area continues to attract new tenants and most of the storefronts around Courthouse Square are occupied.

“Most everything on the square is filled,” he said. “There’s been a lot of interest in downtown, especially around the courthouse.”

Pictured: Cutting the ribbon Monday are WRAP’s Tony Iannucci, Ryan Baker, Bob Collins, Josh Auden, Ginny Ulbricht and Mayor Doug Franklin.

Copyright 2022 The Business Journal, Youngstown, Ohio.