Quality Trailers Surpasses $10M in Production

SALEM, Ohio — Quality Trailers Inc. set a new record this month, surpassing $10 million in production for the current fiscal year, President Tim Troyer reports.

When Troyer came on as president 3 1/2 years ago, he says, production capacity was roughly $7 million, but has been increased by improving efficiency at its plant in Salem Industrial Park and strategically expanding its wholesale customer base.

“The primary focus the last 3 1/2 years or so has been trying to get to that $10 million mark. It was streamlining the capacity of the plant,” he says. “Part of it was streamlining and focusing on the weak links that were slowing things down.”

And with the increased production capabilities have come new dealers selling Quality Trailers’ products, which include landscape, car hauler, equipment and deckover trailers. As capacity grew, Troyer says, the company was careful in choosing which dealers it added to its network.

“We have a big map that shows where our dealers are and we like to give them some space. If they were in the right location for us, we’d solicit them and work with them,” he says. “There were some dealers that gave us a call wanting to sell our product but they were too close to another dealer. We want them to have space so they don’t feel like they’re stepping on each other’s toes.”

Founded in 1999, Quality Trailers employs more than 40 full-time workers and builds an average of 90 trailers weekly running one daily shift. As for what’s next, Troyer said the company’s leadership is waiting to see if growth continues.

“With rapid growth over the past three years, are we going to plateau? I’m making the assumption at this point that we are, but who’s to say?” he says. “It’s a big market and we’re a small player. Can something else be done? We haven’t gotten that far as far as planning and vision.”

“We’re ecstatic for Quality Trailers. They’ve been in our industrial park for 20 years and they’re a great example of what we thrive on here in Salem,” said Julie Needs, executive director of the Sustainable Opportunity Development Center. “It’s small business exemplifying customer service. That’s how they’ve been able to grow to this mark. We’re very proud of them and pleased to have them here.”

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