Vehicle Complaints Top Ohio AG’s Complaint List

COLUMBUS, Ohio – Motor vehicle issues topped the list of the categories of complaints filed with the Ohio Attorney General’s Consumer Protection Section in 2015, Ohio Attorney General Mike DeWine reported today.

The consumer protection office recorded more than 27,000 complaints last year, according to the news release issued this morning.

“Through our complaint process, we’ve helped people solve disputes, secure refunds, and clear fraudulent charges,” DeWine said in the release. “We encourage consumers to contact us when they think they’ve been treated unfairly or when they need help solving a problem.”

After motor vehicles, the top complaints were:

• Professional services
• Collections, credit reporting, or financial services
• Shopping, food, or beverages
• Utilities, phone, Internet, or TV
• Home or property improvement
• Identity theft
• Potential scams or other (such as sweepstakes, do-not-call issues, or grant offers)

The office works with individuals, businesses, and nonprofits to resolve complaints through informal dispute resolution. According to complaint information, more than $2.4 million was returned or adjusted in 2015 through complaint resolution.

Copyright 2021 The Business Journal, Youngstown, Ohio.