Businesses Step Up: Helping Health Care and Informing Clients

YOUNGSTOWN, Ohio – How is your company or organization coping with the state’s “stay-at-home” order? How are your friends and family dealing with the quasi-quarantine? 

Monday morning, The Business Journal sent a letter to the business community, asking readers to share how they’re adjusting and what they’re doing to help others through this crisis.

What we’ve received are business notices as well as stories of inspiration, neighbors helping neighbors and perseverance. 

In the days ahead, we’ll share more from our readers on how they’re getting through an unprecedented time that has affected all businesses and all walks of life. You can submit your own story at

Intwine Connect

WARREN, Ohio – As a tenant at Brite Energy Innovators, Intwine Connect has long been focused on developing Internet of Things technology for small- and medium-sized businesses.

With the coronavirus outbreak, that technology is being brought to the health-care sector, says partner Jim Basar.

“Intwine is working with a number of health-care organizations to provide internet access for employees at drive-thru COVID-19 testing stations,” he says. “We’ve also implemented a VOIP [voice over internet protocol] solution at health clinics that allows them to text patients when their room is ready and allows the patient to isolate in their car rather than sit in a waiting room.”

And as more and more people work remotely, Intwine is providing businesses across the state with VOIP and home internet access to “enable a truly remote workforce.”

Do-Cut Sales & Service

WARREN, Ohio – To minimize the risk of exposure to the coronavirus, Do-Cut Sales & Service is sanitizing all products before delivery, says President Lisa Miller. 

“During this time of uncertainty please know we can help you over the phone, via email or through our website. We are offering free assembly and local delivery on all of our equipment, and we can ship you any parts you need,” she says. “Our stores and employees are equipped with the necessary tools to keep everyone safe.”


NORTH LIMA, Ohio – “Armstrong began early preparing for this epidemic by taking precautions to protect their employees with several safety meetings, videos and in-office precautionary measures while continuing to serve the community,” says community marketing and programming manager Gregory Rhoton. “We made the tough decision last week to temporary close the local Boardman office in order to protect customers traveling in and out of the facility, as well as to protect our customer service representatives who meet and greet them every day.”

The telecommunications company has also limited installations and service upgrades, but will continue to service its infrastructure to keep its internet, TV and phone services up and running.

“Each Armstrong office has gone beyond the call of duty by making sure each technician in the field has the proper safety gear to keep them safe,” Rhoton says. “Even beyond this, our corporate team in Butler, Pa., spent days making home-made hand sanitizer so that every system in the Armstrong footprint would have enough in supply before running out.”

Wheatland Steel Processing

HERMITAGE, Pa. – “We have sent the people that have the most risk home. We are running a small crew to receive incoming products,” says Wheatland Steel Processing President Tim Jablon. “We are shipping to some new customers that need product. I have asked for a waiver and am still waiting on it. Our largest customer has received their waiver, so we’ll ask and hope we can get enough workers to come in to run material for them or any other customers that need it.”

HBK CPAs & Consultants

CANFIELD, Ohio – As businesses face unprecedented challenges, HBK CPAs & Consultants continues to help clients navigate the uncertainty associated with COVID-19.

The accounting firm has been proactively providing businesses with the information they need as it comes out. HBK has tapped into tools such as email newsletters, social media and a dedicated webpage, to get the information out.

“Readers can find information regarding the recent tax filing and payment due date changes, state-specific news and resources available to employers and employees, and tips to help business leaders lead and manage through this crisis,” says David Balsko, northeastern Ohio region partner-in-charge. “Our focus on finding solutions to those needs is more evident than ever.”

And, adds managing partner and CEO Christopher Allegretti, the firm has closed its offices to visitors and employees are working remotely.

“We are using email, instant messaging, telephone and virtual meetings to interact and share information both internally and with clients,” he says. “Our goal is to ensure continuity of services for our clients while keeping our employees safe and healthy.”

Copyright 2024 The Business Journal, Youngstown, Ohio.