FNB Receives Greenwich Excellence in Banking Awards
PITTSBURGH, Pa. – F.N.B. Corp. was recently named a Greenwich Excellence and Best Brand Awards winner.
In 13 consecutive years of recognition, F.N.B. has received more than 100 combined awards from Coalition Greenwich (formerly Greenwich Associates) at both the national and regional level.
The Greenwich Excellence Awards recognize top-performing banks on various capabilities, including their ability to combine high-quality day-to-day service, innovative digital banking tools and insights that help optimize business performance.
“The consistent recognition from Coalition Greenwich highlights the strength of our company and the trust our commercial clients place in F.N.B.,” said Vincent J. Delie Jr., chairman, president and chief executive officer of F.N.B. Corp. and First National Bank. “We attribute the successful results of the Coalition Greenwich survey to our high-caliber bankers and our strategy to continually invest in products, services and technology that advance the interests of our clients.”
F.N.B. received a combined eight national and regional Excellence Awards for its performance and quality of service to middle market clients:
- Cash Management – Customer Service.
- Cash Management – Making Commercial Payments Easier.
- Cash Management – Ease of Product Implementation.
- Likelihood to Recommend (also recognized in Northeast region).
- Overall Satisfaction with Relationship Manager.
- Relationship Manager Proactively Provides Advice (also recognized in Northeast region).
In the Best Brand Awards, F.N.B. was recognized nationally for Ease of Doing Business and Trust among both middle market and small business banking clients, as well as for Values Long-Term Relationships in middle market banking. Nationally, F.N.B. was one of only 13 banks in the Small Business Banking category and one of nine banks in the Middle Market Banking category to receive a Best Brand Award.
Coalition Greenwich is a leading global provider of data, analytics and insights to the financial services industry. The 2023 Greenwich Excellence in Banking winners were determined based on approximately 27,000 interviews and the evaluation of more than 500 banks.
Published by The Business Journal, Youngstown, Ohio.
