Great Co-Workers: Leslie Sams

Leslie Sams
Personal Risk Manager, CPIA, Gibson Insurance Agency, Girard

Leslie Sams’ title at Gibson Insurance Agency is personal risk manager. However, her unspoken and unofficial titles are where she truly makes a difference: counselor and educator.

Whether it’s a colleague who is struggling with a personal issue, a customer who is experiencing an insurance problem, or a member of the community who needs someone who will simply listen, Leslie is always there to offer compassion, kindness and understanding. She is a reminder that when you find work that you are truly passionate about, you can have a profound effect on someone’s life on any given day.

Leslie has a unique ability to make others feel heard and valued, and her kindness and empathy allow her to view her customers as people and not as a sales goal. Leslie’s ability to connect with others, and make a positive impact on the lives of her customers and co-workers make her a true asset to not only Gibson Insurance Agency, but a source of inspiration for the entire Mahoning Valley.

Nominated by Dawn Lingenfelter

Published by The Business Journal, Youngstown, Ohio.