SALEM – Gordon Bros. Water recorded one of its most profitable years in 2020, amid the pandemic.
As an essential business, the company had to find new ways to operate, says Sarah Jackson, marketing coordinator. The company’s drive-thru allowed customers to pick up supplies while the showroom was temporarily closed because of the pandemic.
Water specialists and service technicians adjusted their daily operations by sanitizing between appointments and wearing face masks and booties when visiting customers.
As the year rolled on, Gordon Bros. found it was not only surviving but thriving. Through the summer, the team was busier than normal as more people were at home.
“This pandemic has left people traveling less, spending more time at home with their families. They are now looking for ways to maintain and improve their health and home. Fortunately, our products provide solutions for both,” says the company’s president, Scott P. Jones.
Gordon Bros. Water marked its 75th anniversary in 2020. The company is owned by Ned and Carolyn Gordon-Jones and their son, Scott P. Jones.
Mallory Jones, a fourth-generation member of the family since its founding, also is part of the Gordon Bros. team.
Based out of its original building in Salem, the company employs 50.