YOUNGSTOWN – Commercial building sign-maker Innersource adjusted to changing customer demands during the COVID-19 pandemic, along with virtual work conditions.
The producer and installer of interior and exterior signage, including wayfinding and ADA-compliant signage, moved to COVID-19 related signs and graphics for clients such as Youngstown City Hall, Butler Art Institute and local healthcare facilities.
“Throughout the pandemic we were able to quickly assist our customers with signage to allow them to remain open for business and ensure appropriate social distancing for both their employees and visitors,” said co-owner John Rafoth.
Innersource, founded in 1999, balanced the new demand with additional work from new and existing clients, including schools, commercial buildings and new businesses — including the Youngstown Library and its remodeling and expansion plans.
“The pandemic taught us we could survive together as a company. We just have to change the way we work and think,” said Rafoth, who wants to see continued growth in 2021.