GIRARD – Thompson Insurance Group LLC, a family-owned-and-operated agency established in 1947, experienced growth within each of its four subsidiaries in 2020, says Andrew D. Thompson, partner and vice president.
Thompson invested in a new website in 2020 that offers clients self-service options, including payments, policy change requests, certificate requests, and more. The agency also implemented electronic signatures and revamped its communication standards with clients.
Even with the challenges presented by the pandemic, the agency contributed to local schools and nonprofits. In addition, Thompson employees took part in Project MKC’s Adopt-a-Family program for the second year in a row.
Thompson’s largest subsidiary, The Gibson Agency, was presented with the Superior Travelers Agency Recognition (S.T.A.R.) Award, which is given by Travelers Insurance.