YOUNGSTOWN – All seven Fyda Freightliner sites were able to keep their workers employed over the course of 2020, says sales manager Scott Williamson, as the company did its part to keep the trucking industry moving.
At the onset of the pandemic, all Fyda sites immediately adopted safety measures and went through weekly sanitation, measures that will continue for the foreseeable future.
“Fyda Freightliner Youngstown experienced a challenging year, especially during the second quarter of 2020 because of the COVID-19 pandemic,” Williamson says. “The third and fourth quarters were very robust in all departments and they continue to be so far in 2021.”
The Youngstown parts department saw a surge in e-commerce sales through Freightliner’s new Excelerator ordering program. This allows customers to verify that they’re ordering the parts they need by checking it against the VIN of their vehicle.
On the sales side, Williamson reports Freightliner’s flagship model, the Cascadia, accounted for more than 40% of all orders, with the M2 series and SD vocational series also having a strong year.